SAME DAY TOURS AVAILABLE.

CLICK HERE TO BOOK ONLINE.

Booking Terms & Conditions

Any person booking and/or visiting The Real Mary King’s Close does so subject to the following conditions. Please review our terms and conditions carefully before making a booking.

Book your tour

Please read the terms and conditions carefully before booking your tour.

  • Covid-19 (Coronavirus)
    For more information on our Covid-19 procedures and T&Cs, please see our know before you go page.
  • Tickets: Tickets are non-refundable and non-transferable.
  • Payment: Full pre-payment must be made for all people visiting The Real Mary King’s Close.
  • Cancellation: Standard fees for late cancellation are 100% of the booking. To notify of potential cancellation of your boomkin, please contact us.
  • Arrival / Late arrival: We ask all visitors to arrive at least 15 minutes before their scheduled tour time.  The Real Mary King’s Close reserves the right to refuse entry to any visitors arriving after their scheduled tour time. The Real Mary King’s Close retains absolute discretion as to whether late-arriving visitors will be charged for their tour. Standard fees for late arrival will be 100% of the booking.
  • No-shows: The Real Mary King’s Close retains absolute discretion as to whether visitors who do not arrive for their tour will be charged. Standard fees for no-shows are 100% of the booking.
  • Refunds: The Real Mary King’s Close retains absolute discretion as to whether refunds will be given.
  • Spaces: All our tours have 21 spaces. If your group is less than 21 people we may let other people join your tour. The only way to ensure a private tour is to pay for all available 21 spaces. Groups / visitors arriving with less people than originally booked will be charged for all pre-ordered tickets.
  • Translator: Any groups wishing to bring a translator will be required to book a private tour. To book a private tour, please contact us.
  • Audio guides are available in English, French, German, Italian, Spanish, Portuguese, Hungarian and Mandarin. If you require an audio guide, please reserve them in advance by contacting us and quote your booking reference. We cannot guarantee audio guides will be available if they are not pre-booked.
  • Photography: Photography is not permitted during any tour at The Real Mary King’s Close.

The Real Mary King’s Close reserves the right to refuse entry on to a tour or remove any person who:

  • Arrives late for their tour
  • Is suspected to be under the influence of drugs or alcohol
  • Does not respect the historical nature of the attraction
  • Behaves in a manner which is disruptive to the enjoyment of other visitors.
  • Behaves in a manner which compromises the safety of other visitors or staff.
  • Uses verbal or physical threats or insults toward any member of staff.

The Real Mary King’s Close
2 Warriston’s Close
High Street
Edinburgh EH1 1PG

©The Real Mary King's Close. All Rights Reserved.
Continuum Attractions Logo
Continuum Attractions is committed to achieving the highest standards of Health & Safety to all its visitors and employees. We are proud of the processes, systems and procedures we have in place across our business. Health & Safety is much a part of our company culture as our dedication to delivering unique experiences in memorable locations.