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Email Marketing Survey – Terms & Conditions

Any person entered into our email marketing survey prize draw to win two, complimentary Adult Tickets to our Standard 1-Hour Tour of The Real Mary King’s Close does so subject to the following conditions.

Please review our terms and conditions carefully.

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Competition Terms and Conditions

  • By entering the prize draw, you agree to the prize draw’s Terms and Conditions.
  • The prize draw is open to entrants over 18 years of age. Staff members are excluded from the draw.
  • In entering the prize draw, you confirm that you are eligible to do so and eligible to claim any prize you may win.
  • The prize draw is free to enter.
  • You will automatically be entered into the draw, unless you request otherwise.
  • Should you wish to remove yourself from the draw please contact us at contact@realmarykingsclose.com.
  • The prize will be x2 Standard Adult Tickets to The Real Mary King’s Close.
  • Tickets will be valid for a period of 12 months from the winning date. These can be redeemed at any point in the year, except for during July or August.
  • The winner of the draw will be informed by email.
  • Tickets must be booked in advance. For support in booking your visit please contact contact@realmarykingsclose.com.
  • The prize is non-transferable, non-refundable, and must be used by the winner selected.
  • The prize draw and its Terms and Conditions will be governed by law. Any disputes will be subject to the exclusive jurisdiction of the Scottish Courts.
  • One winner will be selected at random from across all entries to this survey, yearly.
  • In the event that the selected winner fails to acknowledge their win within 14 days of the second attempt at communication, they shall forfeit their entitlement to the prize.
  • The prize is non-transferable, non-refundable and no cash alternatives will be offered.
  • The decision of The Real Mary King’s Close regarding any aspect of the prize draw is final and binding. No correspondence will be entered into about it.
  • You consent to any personal information you provide in entering the prize draw being used by The Real Mary King’s Close for the purposes of administering the prize draw, and for those purposes as defined within our privacy notice.
  • All personal information shall be used in accordance with our Privacy Notice.
  • The Real Mary King’s Close does not provide any form of practical or IT support for this prize. On receipt, all responsibilities relating to warranty and the product are that of the prize winner.
  • The Real Mary King’s Close reserves the right to cancel the prize draw or amend these Terms and Conditions at any time, without prior notice.
  • The prize draw and these Terms and Conditions will be governed by law and any disputes will be subject to the exclusive jurisdiction of the Scottish Courts.

The Real Mary King’s Close reserves the right to refuse entry on to a tour or remove any person who:

  • Arrives late for their tour.
  • Is suspected to be under the influence of drugs or alcohol.
  • Does not respect the historical nature of the attraction.
  • Behaves in a manner which is disruptive to the enjoyment of other visitors.
  • Behaves in a manner which compromises the safety of other visitors or staff.
  • Uses verbal or physical threats or insults toward any member of staff.
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Continuum Attractions is committed to achieving the highest standards of Health & Safety to all its visitors and employees. We are proud of the processes, systems and procedures we have in place across our business. Health & Safety is much a part of our company culture as our dedication to delivering unique experiences in memorable locations.