Do you provide e-readers for visitors with hearing impairments at Mary King's Close?

Our free Mary King’s Close Multimedia & Audio Guide app doubles as an e-reader and can be easily downloaded on the App Store. Click here for a step-by-step guide to downloading your tour script.

Alternatively, we can provide a printed script upon request. Contact us before your tour so that we can make sure to accommodate your request.

Related FAQs

There is free admission for carers when accompanying visitors with disabilities. Tickets are available via our website.

For more information and to see the accepted forms of ID for a carer’s ticket, visit our Accessibility page or please email [email protected] for assistance.

Due to the steep and uneven nature of our historic underground site, wheelchairs cannot be used on the Close itself. However, visitors who can transfer or walk with support are welcome to join the tour. For full details, please visit our Accessibility Page.

We’ve got more than 20 lockers available in our courtyard for luggage and larger bags, with a range of different sizes to choose from. They’re accessed using a QR code system.

If you’re planning to use a locker, we’d recommend arriving a bit earlier before your tour starts, just in case you run into any issues with the app or connection on the day.

If during the tour you feel claustrophobic or disoriented, please report it to your guide. Guides are equipped with radios and will arrange for a member of the team to take you back upstairs.

It really depends on the individual. It is dusty in some areas of The Close. Air quality is tested on a regular basis and has been approved as fit for visitors to tour the Close. If you’re in any doubt, do bring your inhalers with you and let the tour guide know if you feel unwell.

Yes, we do! Blue Light Card holders can enjoy £2 off our Standard Adult tickets all day.

To claim your discount, simply enter the code BLUELIGHT when booking your tickets online.

Please remember to bring your valid Blue Light Card with you on the day of your visit, as you may be asked to show proof of eligibility.

If you have any problems using the discount code, please contact us by email and our team will be happy to help.

The unique nature of the 17th century site makes it difficult for many to access, and whilst we try to make it as accessible for all this isn’t always possible. Please visit our Accessibility Page for more detail around specific concerns and we do welcome feedback or ideas on how we can make the Mary King’s Close experience better for all.

How can we help?

Register for updates

Be the first to hear about our events and receive priority access to ticket sales.